You do not have to figure this out alone. Choose whatever feels right — there is no wrong way to start.
Support Pathways
You don't have to navigate this alone. Reach a person now, or start with self-serve tools — your choice, with no required channel.
Free Confidential A real person calls you back, usually within one business day
We help with
- Organizing practical next steps, documents, and center outreach.
- Supporting movement from one center to another when you request it.
We don't
- Replace your transplant coordinator or make clinical decisions.
- Determine candidacy or give medical advice.
"I called not knowing what to ask. They stayed on the phone, helped me organize the next steps, and called back when they said they would."
Three ways to get support
Clinical decisions stay with transplant-center teams. National Friends supports patient-side practical movement.
Talk to a person
Reach National Friends directly
Call the line and a staffed team will help you organize your next practical steps.
Voicemail is staffed. Leave a message and we'll call back.
Send a support request
Send records, center questions, or practical barriers that need follow-up.
Self-serve
Caregiver hub
Operational checklists, go-bags, call-day plans, and phone matrices — explore on your own.
Email support form
Click to open
Click to close
Send support requests directly to National Friends.
Email support form Click to open Click to close
Send support requests directly to National Friends.