Support Pathways

Some families need immediate staffed support. Others need clear self-serve tools first. This page provides both, with no required channel.

Emergency guardrail: If someone is in immediate danger, call 911 or local emergency services now.

Choose the support path that fits your situation

Clinical decisions remain with transplant-center teams. National Friends supports patient-side practical movement.

+1 (866) 702-2967
Inbound calls route to instructional voicemail so caregivers can leave structured details.

Call now

support@nationalfriends.org
Send records, center questions, or practical barriers requiring follow-up.

Open email form Open email client

Use operational checklists, go-bags, call-day plans, and phone matrices before or alongside staffed support.

Open caregiver hub

Use structured intake when you want a routed handoff with urgency and callback details.

Integration-ready entry point for guided caregiver Q&A. This does not replace staffed support.

Use public transplant center data workflows and diagnostic tools for practical preparation.

Open Data Assistant

Use this form to send support requests directly to National Friends.

Structured patient-side intake for practical support. Not medical advice.

Who needs help

Urgency level

Best callback method

Phone or email

What issue is happening now

What you need from National Friends

Your name

I authorize National Friends to contact me about this request.

Complete the form to submit intake.

We do: Help caregivers and patients organize practical next steps, documents, and center outreach pathways.
We do: Support movement from one center to another when needed and requested by the family.
We do not: Replace transplant coordinators or make clinical decisions.
We do not: Determine candidacy or provide medical advice.