For Transplant Centers

National Friends is a patient advocacy organization with an operational role on the patient and caregiver side. We support family readiness and practical movement, while clinical authority remains with transplant-center teams.

What problem this addresses

Some patients arrive at second-center evaluation late and disorganized due to caregiver burden and fragmented logistics. This creates avoidable delay in already time-sensitive pathways.

What National Friends does in pilot participation

  • Supports caregiver-side organization of records and practical readiness tasks
  • Helps families understand what to gather before center outreach
  • Provides rights-aware, non-clinical operational guidance
  • Encourages respectful, efficient communication with transplant-center teams

What National Friends does not do

  • Does not replace transplant coordinators or clinical workflows
  • Does not determine candidacy or treatment plans
  • Does not represent itself as center staff

Pilot collaboration contact

For pilot discussion and patient-side coordination design, contact support@nationalfriends.org or call +1 (866) 702-2967.